Top 13 Fixes for Cash App Unable to Sign In On This Device

Cash App is loved by almost everyone, despite the fact that we face many problems as daily Cash App users. “Cash App Unable to sign in on this device”, “Payment failed for the user protection“, “Banks declining the payments” and other problems. Just for reference, check out the Cash App outages and issues in the last 24 hours.

Now among these issues, 44% of problems are App related. Here in this article, I am going to discuss one of them, which is by far the most common one “Cash App Unable to Sign in on this device”.

Can't sign in Cash App

Can't sign in Cash App

source downdetector


If you are in a hurry, try these quick fixes to solve “Cash App Unable to sign in on this Device“.

  • Check that the user name and password is correct.
  • Check if you are tunneled through a VPN.
  • Turn Off any unknown Public Network Connection.
  • Try using mobile data instead of WiFi

These fixes might work, if they do, great but if they don’t we will discuss all problems and their solutions in this article step-by-step, so follow on.

Why I Can’t sign into Cash App?

You can’t sign into Cash App if you are receiving an “Unable to Sign in on this Device Cash App” error. You won’t be allowed, to send or receive money on Cash App. Here in this article, I will explain what you can do to fix this issue.

What are the reasons for Cash App Login error?

Cash App is a secure online payment platform that is used by millions every day. If you are getting unable to sign in on this device Cash App problem, it is could be for the following reasons

  1. Wrong Cash App sign in information.
  2. You might be logged in to multiple devices.
  3. Insecure internet connection.
  4. Violation of Cash App policies.
  5. Cash app servers problems.
  6. Your device is affected by malicious content.

13 Solutions for the “Cash App Unable to log in on this device” problem

1- Double-check login credentials

Sometimes we change the log in password but are trying to sign into the Cash App with an old PIN. Double-Check that you are using the correct username and password to sign in to Cash App account.

2- Sign out of other Devices

You can’t log into Cash App if you are already signed in on some other device. You will continuously receive the error message “Unable to sign in on this device Cash App for as long as you don’t sign out of other devices.

3- Reset Password

If you are unable to sign in on the device that you are using. It may be the reason that you have either forgotten your password or you are logged in to some other device. You can fix it by using the “Forgot password” option on Cash App.

This will allow you to reset your password, and will automatically sign you out of any other device that you are logged in to. You will not get the “Cash App Unable to sign in on this device” error anymore.

Unable to Sign In on This Device (1)

4- Quick Sign in to multiple accounts

If you are using more than one Cash App account, and are signing in and out of Cash App very fast, chances are you can’t sign into Cash App. It is better to wait for a moment and try again. You can also try to login to Cash App using another device.

5- Insecure Internet Connection

If you are using a public WiFi connection, Cash App may consider it insecure and will not let you sign in to your account. Try changing your internet connection. It is much better to turn off the WiFi and use your mobile data.

Sometimes we like to keep our IP hidden by using a VPN on our devices. If you are getting an “Unable to sign in on this device” error and you are using a VPN too. You should first turn it off and try to login to Cash App again.

6- Change the Time Zone

If you have moved to a different time zone and your mobile location service is turned off. This means your time zone will not be updated automatically.

To change your time zone manually on an Android Device follow these instructions.

  1. Go to settings
  2. Tap on “Date and Time
  3. Uncheck “Use automatic Time Zone
  4. Click on Time Zone and manually select the region you are in.

You can do the same if you are using Apple devices, go to Settings>Genral>Date and Time>turn off automatic time zone>Time Zone>enter city name.

7- Cash App servers are down

Sometimes the problem is not at your end, but it is with Cash App itself. You can search for the server status of Cash App to see if everything is okay.

8- Virus Check

If your phone is affected by malware, you can’t log in to Cash App. Try scanning your device first. Then Try again.

9- Clear Cache

Sometimes the apps store more cache than needed, which affects the performance of the App. If you can’t sign into Cash App. Try Clearing Cache first. Go to Applications>Cash App>Storage and cache>Clear Cache.

10- Update your Cash App

Check if your Cash App is up to date, and you are using the latest version of Cash App. If you are using the older version, you might see the “Cash App unable to sign in on this device” error more than often.

11- Reinstalling the App

You can also try uninstalling Cash App and then reinstalling it on your device. This will automatically clear all the cache and will download the latest version of the App.

12- Restart You Phone

This is a very simple and common solution, if the phone is acting up and some apps in the background are making your phone slower, try restarting it.

13- Cash App Support

If you tried all of the above solutions and you are still getting unable to sign in on this device Cash App error, you should contact Cash App Support right away.

how to keep cash app free from bugs

Cash App 2-Step verification problem

If you have set up a 2-step verification process to sign in to your Cash App account, which you should for better security, check the credentials carefully. If you are not getting the 2nd step verification message, contact Cash App support and tell them you can’t log in to Cash App using 2-step verification.

How to Log in to Cash App?

  1. Go to Google Play Store or App store
  2. Search for Cash App
  3. Tap on Install and wait for the installation to finish.
  4. Launch the App after installation.
  5. Enter your Phone Number or Email ID
  6. Confirm your email by checking the verification email in your Inbox.
  7. Copy the confirmation code and paste it in Cash App.
  8. Link your account by adding your Debit/Credit card details.
  9. Tap on “Save Card”.
  10. Enter your Name
  11. You will be asked by Cash App to create your $Cashtag.
  12. Enter Zipcode.

Sign in to Cash App from a new device.

If you have a new device and you want to sign in to your Cash App account, follow these steps.

  1. Launch Cash App
  2. Tap on Sign-in
  3. Enter your Email or Phone Number
  4. Tap on “send code“.
  5. Check for the code on the phone number that you have entered.
  6. write the code into Cash App and click verify.

How to Sign in to Cash App from Computer?

If you don’t have access to your cell phone and you want to use Cash App from a computer, follow these steps.

  1. Open the Browser
  2. Go to Cash App Official Website
  3. Tap on Sign in
  4. Enter your Email
  5. You will get the confirmation code.
  6. Paste that code in the given field.
  7. Tap Log in.

How to Fix Cash App Sign in Bug?

You Can’t log into Cash App if there is a threat of a data breach. We often visit many websites and download many apps on our devices. Some of those applications may have viruses and cause a potential threat to our safety.

Make sure that you:

  1. Regularly scan your device for viruses.
  2. Download Apps from verified sources.
  3. have a good internet connection.
  4. have up-to-date Cash App version.
  5. remove cache regularly.
  6. are not logged in to any other device.

These are all possible solutions for Cash App unable to sign in on this device problem. There is no single solution to this issue. It can be caused by a number of problems. These are possible guides to help you fix your Cash App issues.

how to log in to cash app

These errors are usually occurring when Cash App detects something suspicious going on. Maybe you are trying to do something that is against their TOS.

Cash App has set their TOS and we can’t breach them, like if you are not a verified user and you are sending money that exceeds your weekly Cash App limit. You won’t be allowed to do that and you will get the error message. If you are looking for how can you verify your Cash app account, check it out?


Above mentioned guidelines were to help you fix the “Cash App Unable to Sign in on this Device” problem. I hope this was helpful. If you have tried all the above solutions and still you can’t login to Cash App account, I would recommend that you contact Cash App Support Center.

Let me know in the comments if I was able to help you out.


Frequently Asked Questions

Why can’t I log into my Cash App account?

If you can’t log in to your Cash App account you should run a quick check for
  1. Internet Connectivity
  2. Cash App servers
  3. Log in credentials
  4. If you are logged in to multiple devices
  5. An up-to-date version of Cash App.

How do I log into my Cash App on my new phone?

Log in to your new phone following these steps
  1. Launch Cash App
  2. Tap sign in and enter your phone number/email associated with your Cash App account.
  3. Wait for the confirmation code.
  4. Enter the code in Cash App
  5. Tap verify

Can I login Cash App on two devices?

Yes, You can login Cash App on two devices but not at the same time. You can do it one at a time. You can use the same account to log in to two devices but not simultaneously.

What is Cash App sign-in code?

The cash App sign-in code is a confirmation code sent to a user when he tries to log in to Cash App. This code is sent to verify that the person has the access to his email or phone number and that no one else other than the owner is trying to log in.